Shipments and Returns
We know how important it is to receive your order on time. For this reason, we try to work with logistics and transport companies that provide a fast, safe and high value service.
SHIPMENTS
Deliveries are generally made within 2 business days of purchase.
RETURNS
You have 30 days to exchange or return a product.
However, the product needs to be in perfect condition: with the inviolability capsule sealed and with the original undamaged box. Return it to the address indicated in the shipping box. Returns are free.
Exchanges or returns must be made through the address info@lemosfigueiredo.pt. When the return is received, we carry out quality control and ship the new product.
For refunds, we refund money using the same payment method used, unless you prefer a voucher. The time it takes for the chargeback to enter your bank statement depends on the bank. If you have any questions, please contact us at info@lemosfigueiredo.pt.